Refund Policy
Return Eligibility
At ArtByte, we strive to ensure your satisfaction with our coloring pages. You may return products under the following conditions:
- Returns must be initiated within 30 days of purchase.
- Products must be unused and in their original condition.
- Digital products, such as downloadable coloring pages, are not eligible for return.
Process for Initiating Returns
To initiate a return, please follow these steps:
- Contact our customer service team at support@artbyte.com to request a return authorization.
- Provide your order number and the reason for the return.
- Once approved, you will receive instructions on how to return the item.
Refund Methods and Processing Time
Refunds will be processed using the original payment method within 7-10 business days after we receive the returned item. Please note:
- Refunds may take additional time to reflect in your account, depending on your bank or payment provider.
- You will receive a confirmation email once your refund has been processed.
Special Cases
If you receive a damaged or incorrect item, please contact us immediately at support@artbyte.com. We will:
- Assist you in resolving the issue with a replacement or refund.
- Request photos of the damaged item to expedite the process.
Exceptions to the Policy
Please be aware that the following items are non-returnable:
- Digital downloads once they have been accessed or downloaded.
- Items that have been personalized or customized specifically for you.
Thank you for choosing ArtByte! We appreciate your understanding and support. If you have any further questions, feel free to reach out to our friendly customer service team.